Alarm Brokers of Florida Customer Reviews

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
5.00
73 Reviews
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  • Heather R
    Reviewed on April 9th, 2024

    Steve and his team did the tvs , cameras , lights , Wi-Fi , sound bar , alarm, smoke and carbon monoxide detectors on my house. The team is very knowledge and easy to work with. Would definitely recommend.

  • Shirley G
    Reviewed on April 6th, 2024

    excellent placement of cameras..

  • J. C
    Reviewed on March 2nd, 2024

    Great profesional and reliable company to deal with.

  • Kumar R
    Reviewed on February 6th, 2024

    They care and have a personalized service in what they do on the phone, online or in person

  • Rafael F
    Reviewed on February 2nd, 2024

    Terrific experience working with Steve and his team. Went above and beyond to set us up with Brivo and in-house security system. Extremely proactive and very knowledgable.

  • Nancy S
    Reviewed on January 2nd, 2024

    The best alarm company I have ever used. Excellent customer service and extremely knowledgeable!

  • Jimmy
    Reviewed on October 20th, 2023

    One of the fastest and easiest alarm installs I have ever encountered. The set-up was within 48 hours as opposed to other companies giving you an appointment months down the road. Everything was handled within a few hours and it was a no mess set-up. Steve was attentive and available throughout the whole process and the customer service is top tier.

  • Jessica S
    Reviewed on October 13th, 2023

    From start to finish, my alarm installation was perfect! The technician was professional and attentive, taking his time to explain everything to make sure we understood everything. I highly recommend Alarm Brokers for anyone who needs to have peace of mind!

  • Tommy M
    Reviewed on October 7th, 2023

    Great service, very fast response to request for service, highly recommend.

  • Mźá Móh
    Reviewed on October 4th, 2023

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  • Ma Berthet
    Reviewed on August 20th, 2023

    Alarm brokers completed an amazing installation a couple years ago at my residence. I have not had any issues since install date and whenever I have any questions with my system they always respond immediately. I will be completing my second residence shortly and I will not think twice to use alarm brokers for my alarm, security cameras, and audio installation needs. I highly recommend them over traditional corporation route as they are much more personalized and offer better competitive rates.

  • Chris Roberts
    Reviewed on August 15th, 2023

    Always very professional.

  • Linda R
    Reviewed on August 12th, 2023

    This is a family owned business that goes out of their way to treat you like family once you become a customer. Not only do they provide alarm services but they also help make your home a smart home and provide products for elderly care. With this company you get much more than just an alarm service.

  • Carlos C
    Reviewed on July 11th, 2023

    My experience with Steve and his team describes the term professionalism. Carlos C.

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    Reviewed on July 11th, 2023

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  • Monica F
    Reviewed on April 23rd, 2023

    Steve & his team at Alarm Brokers set the gold standard for Quality in the security industry. I wouldn’t trust anyone else with my home & family’s safety. Thanks for being an honest & reputable business with a customer FIRST mindset. We couldn’t ask for better service & LOVE our Alarm & Camera system setup.

  • Djenann Jean-Baptiste
    Reviewed on April 19th, 2023

    The Alarm Brokers of Florida team was very professional and friendly. They explained everything and put my mind at ease.

    The level of service is top tier.

    Thank you.

  • Alvaro H
    Reviewed on April 16th, 2023

    I have never had such a great experience with security and Camera company. I was very impressed with their knowledge and the ability to think outside the box to get the project completed. I will always refer Alarm Broker to any of my friends or companies I associate with. Once again thank you for your help.

  • Andrew K
    Reviewed on April 15th, 2023

    Appreciate it Steve and Jim! Thanks for your all your help!

  • Sandor E
    Reviewed on April 15th, 2023

    Always satisfied with Steve and his team. Recommend him 100%.

  • Jeremy A
    Reviewed on April 2nd, 2023

    No comparison! BEST INSTALLERS AROUND!

  • Monica H
    Reviewed on April 2nd, 2023

    Excellent costumer service, highly recommended!

  • Nuel Ujah
    Reviewed on March 23rd, 2023

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  • Dario F
    Reviewed on March 20th, 2023

    Great service. Would 100% recommend Steve and his team.

  • Mariana M
    Reviewed on February 22nd, 2023

    Outstanding costumer service, super fair price, amazing technical knowledge and super smooth experience. Highly recommend it!

  • Bob Bell
    Reviewed on February 16th, 2023

    One of best companies I have had the pleasure to work with in regards to Structured Cabeling. Always on time knowledgeable and overall great to work with. Highly recommend.

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    Reviewed on November 10th, 2022

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    WhatsApp: +1 (404) 829-4578

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    Reviewed on July 7th, 2022

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  • Sandy Duenas
    Reviewed on April 20th, 2022

    Top customer service and quality of work. Knowledge and Professionalism

  • Best Men
    Reviewed on April 14th, 2022

    They are a very knowledgeable crew. They come in with a plan and attacked on the assignment. They clean up after themselves and walk you through their job after they are done to explain everything in detail on how to use the system they’ve installed. I wish I would’ve done my security cameras the first time around with them. But now I will only use them. Thank you!

  • Joyce L
    Reviewed on April 2nd, 2022

    Alarm Brokers of Florida is quality company who treat you like family. Very knowledgeable and professional.

  • Diego C
    Reviewed on April 2nd, 2022

    Alarm Brokers of Florida have been amazing. They are true professionals at what they do. Steve and his team have a wealth of knowledge and A+ customer service, which is so hard to find now. Best decision I made was to give them a call. Highly recommend them to my friends and family.

  • Tom Borgmann
    Reviewed on April 2nd, 2022

    Alarm Brokers of a Florida are a godsend! Steve and his team are extremely knowledgeable in alarms, cameras, access control systems, wireless setups, and more. They are true experts in their industries and have exceeded our expectations on all work performed. Amazing company all around and highly recommend!

  • Maria G
    Reviewed on March 20th, 2022

    Highly recommended to anyone in need of an alarms for their home or office. Excellent service from Alarm Brokers of Florida.

  • Be Crystal
    Reviewed on September 29th, 2021

    Friendly and professiobal agent with patience of a saint. Steve took great care of our home and insured my kids safety as well as mine. Highly recommened Alarm brokers for all your security needs

  • Manuel Cabrera
    Homestead, FL
    Reviewed on September 11th, 2021
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    Comment: Steve was very cool with me providing my own cameras. I had messed up on the cameras and Steve was able to help me with making sure the install was handled right. Thank you for you patience and your team. I'm happy I was referred to Alarm Brokers of Florida.

  • Harry Suarez
    Miami Beach, FL
    Reviewed on August 3rd, 2021

    Company was great and punctual. I had a great experience with Hancel the technician that worked on my cameras. I was even surprised that he had his own vacuum and cleaned up after himself. His knowledge was spot on, Training was great and I feel better now that I have my cameras online. I recommend Alarm Brokers of Florida to anyone.

  • Manny Ramos
    Reviewed on February 2nd, 2021

    On time and very respectful. The response time to Arm the alarm and lock my doors From my smart phone is almost instant. The installation is very professional and they make sure to keep the area clean. I feel like they understand today’s society Using the right equipment to keep me and my family safe. It’s all about response time and every second counts.

    I highly recommend them

  • Daniel Alvarez
    Reviewed on January 28th, 2021

    Steve has been providing alarm services for our office for the past two years. He's efficient and responsive to any issue we have. I've recommend him to several people for alarm systems and they all sing his praises

  • Barbara Reed
    Reviewed on January 18th, 2021

    Steven is so great! Came to SF to unlock my door in 15 minutes when I was locked out and in dire need of assistance. Quirky, fun guy with great locksmithing skills. Even tells jokes! I'm a happy customer

  • Mike Ruth
    Reviewed on November 12th, 2020

    Protect.

  • Fernando Gavarette
    Coral Gables, FL
    Reviewed on October 20th, 2020

    I am super excited with my new Audio and Video setup installed by Alarm Brokers of Florida. Steve and his lead tech David were great. Not only were they patient with me, but they explained everything to make sure I understood. I definitely would recommend them to anyone.

  • Antuanet Cuello
    Miami, FL
    Reviewed on October 14th, 2020
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    Comment: I was very excited to get our new security system installed. I had ADT and they were so rude to come out to do service or even any upgrades. A friend of mine referred Steve and Mary to come out to my house. I was in love with their professionalism and the punctuality. I highly recommend anyone to use Alarm Brokers of Florida.

  • Ryan Mas
    Bal Harbour, FL
    Reviewed on September 28th, 2020
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    Comment: Steve and his team of installers are great!!! They were not only on time, but very courteous of my wife since she's a teacher and doing online classes from home. Highly recommend them for your home security systems.

  • Seiji Menendez
    Hialeah Gardens, FL
    Reviewed on September 23rd, 2020
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    Comment: Steve and his technician came out to do the initial visit and made sure the plan for my cameras was to cover everything I wanted to see. The day of the installation they came in with gloves, masks and even boot covers. I love my Color at Night cameras. Highly recommend them at Alarm Brokers of Florida!

  • Nigel Bradham
    Southwest Ranches
    Reviewed on September 23rd, 2020
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    Comment: These dudes are awesome! I feel safe and confident using Steve and his team. They are clean and respectful in my home. Even when were out of town I feel comfortable having them there even if we aren't.

  • Yilsa Rodriguez
    Fort Lauderdale, FL
    Reviewed on September 23rd, 2020
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    Comment: I was so happy with David from Alarm Brokers. He was able to setup my two flood cameras and set up my alarm all in the same day. I Love my new Touchscreen system with Brinks and feel safe with it. Will continue to do business with Alarm Brokers of Florida

  • Juana Ferreira
    Miami Gardens, FL
    Reviewed on September 16th, 2020
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    Comment: Compré una nueva casa en Miami Gardens y llamé a algunas compañías de seguridad para que me dieran cotizaciones para el sistema de alarma y las cámaras. Elegí Alarm Brokers porque fueron muy recomendados por un compañero de trabajo. Super puntual y profesional. Estoy muy contenta con mi moderno panel de alarma y cámaras.

Review Central
5.00 out of 5 ( 73 Reviews )